How will my health information be used?

The Care Portal retains a copy of your referral appointment information sent from your healthcare provider. As well, should you self-referral to a health management program, the Care Portal will retain that referral information. Any other personal information or personal health information that you enter within the Care Portal client profile information is only visible to you as the user. You may have your referral information deleted at any time, by contacting Think Research at 1-800-559-3041. You may also delete the information you inputted within your profile at any time. Anonymized or de-identified information may be used to track adoption and usage of Care Portal, conduct internal quality improvement or business analysis, and generate usage statistics for external marketing and customer relations purposes and/or to meet legal and regulatory requirements. All anonymized or de-identified information will never be reconstructed to re-identify an individual.