Sometimes, it may be necessary to resend multiple VirtualCare invitation emails to multiple patients at once.
Note: You may only resend invitation emails to patients with a status of Outstanding, Pending, Invite not sent, or Dependent verification.
1. Click Patients. The Patients list will display.
2. Locate the patients you'd like to resend invitation emails to in the list.
Note: You can filter by Last name, First name, Health card #, and Provider.
3. Click the checkboxes next to each of their names. You can select as many as needed, as long as they have one of the applicable statuses. Their names will highlight green.
4. Scroll to the top of the list and click the Reinvite # Patients button. The number in the button will reflect how many patients you have selected and how many invitation emails will be sent.
Note: You may select verified patients, but they will not be reflected in the Reinvite # Patients button, as they are not eligible for a new invitation email.
Once sent, the button will display a Invites sent confirmation and your patients will receive a new invitation email.