VirtualCare release note summary 2.24

The following document includes a summary of the new features included in VirtualCare versions 2.22, 2.23, and 2.24.

Version 2.24 is available in your Production environment as of May 24, 2023.

New Features

Adding/editing a patient updates

Made the following updates for adding a new patient or editing an existing one:

• Providers, nurses, and administrators now have the ability to add or edit a patient’s address to their profile. This can be completed under the new Address section.
  
  
• Selecting a Province will determine which options are available under the County dropdown. 
• If Nova Scotia is selected as the province, the following counties will be available in the dropdown:
  • Halifax
  • Lunenburg
  • Queens 
  • Shelburne
  • Yarmouth
  • Digby
  • Annapolis
  • Kings 
  • Hants
  • Colchester 
  • Cumberland 
  • Pictou 
  • Antigonish 
  • Inverness
  • Victoria
  • Cape Breton
  • Richmond
  • Guysborough
• The Last name, First name, birth date, and HCN fields are all now mandatory before submitting the patient profile.
• New Language field.
• A patient’s address and email address no longer have an Optional designation.
• To ensure a patient’s health card is fully up to date, we have added a new Health card expiry field.
• New STAR Registration section.
  

User permission updates

Added the following new provider abilities based on abilities set by their administrator:

• Ability to view attachments if you are not assigned to the appointment
• Ability to submit a prescription, lab requisition, or DI forms if you are not assigned to the appointment
• Ability to end a visit if you are not assigned to the appointment

New Reason for visit options

We have added the following Reason for visit options when scheduling an appointment: 

• Heart or Lungs
• Level of Consciousness (e.g. fainting)
• Mental Health
• Stomach Pain, Nausea, or Vomiting
• Broken Bone or Dislocation
• Back Pain

Registration: Health card tip update

Previously, when registering for a VirtualCare account, the system would ask for the last four digits of a patient’s health card number. The field itself would display a value reading 1234. For improved usability, we have updated this field to read 0000 to signify that information must be entered into the field.

Visit notes now update in real-time

Previously, if a doctor submitted visit notes a nurse would have to refresh the page in order to review what was submitted. This process has been updated and the Visit notes now display in real-time.

Visit details page: New Encounter ID field

To identify and track specific encounters within a visit, we have added a new Encounter ID field to a visit’s details. 

Note: This field is optional.

Updated French consent form

When a patient selects French as their language for the application, the patient consent form now displays in French.

Updated lab requisition and diagnostic imaging forms

When submitting a lab requisition or diagnostic imaging form, Virtual Urgent Care now displays as the program name.

New fields in Visit summary report

The following newly added fields now display in the Visit summary report:

• Health card expiry
• Phone number 
• Address fields 
• Language 
• MRN 
• PMB name 
• PMB license number 
• EncounterID

If you have any questions or want to contact support, please email cs@thinkresearch.com or fill out a support request form here.