Think Research Help Centre
- How to sign up for a VirtualCare account
- Patients/clients: How to accept or decline a virtual visit from your provider
- Patients/clients: How to change/reset your password
- Patients/clients: How to link a dependent to your patient/client account
- Patients/clients: How to send a virtual visit request on behalf of a dependent
Support number 1-800-559-3041
- Clinical users: How to change a virtual visit's communication method
- Clinical users: How to conduct a virtual visit with your patient
- Clinical users: How to decline a virtual visit request
- Clinical users: How to reassign a virtual visit's provider
- Clinical users: How to schedule a date and time for a virtual visit
- Clinical users: How to accept a patient's self-registration request
- Clinical users: How to add a patient to your roster
- Clinical users: How to confirm your patient’s dependent profile request
- Clinical users: How to create dependent accounts for your patients
- Clinical users: How to edit a dependent's VirtualCare profile